Practical Business Advice for Business Owners
This is where I write about how to build and run a business. Hiring, pricing, operations, systems, sales process, and leverage. The things that actually move a business forward when they’re done right.
I co-founded Window Tint LA in 2014 and helped grow it to $3M a year before the company was acquired by American Window Film in 2018.
From there, I co-founded Tint Wiz, a CRM for window tint and PPF businesses, built from the internal system we used to run Window Tint LA. We launched in 2020, became the industry leader, and was acquired by Fullsteam in 2025.
Everything I write comes from experience building and operating real businesses, along with helping other business owners improve their systems, sales process, and day-to-day operations. What worked, what didn’t, and how to think through the next move when you’re in it.
If you’re trying to grow a service business, improve your sales process, fix your operations, or make better decisions as an owner, this is for you.
I also work directly with business owners who want clear thinking on growth, operations, and execution.
Tint Wiz Was Acquired. Here’s the Full Story.
Watch the conversation below about how Tint Wiz started, why this partner made sense, and what’s next.
Building and Running a Service Business
These articles cover the decisions that shape a service business: what to charge, how to attract customers and win jobs, when to hire, and what to fix before growing.
I share what I’ve learned building and running businesses, including when it makes sense to expand and when simplifying is the better move. Many articles are written specifically for window tint business owners.
Choose a topic below or browse the latest articles.
Why do some businesses continue to stand out in crowded markets? Ahead of my session at SEMA 2026, I’m looking at where real competitive advantage comes from and how business owners can find it in their own company.
Why I created Addition by Subtraction, what it is designed to help with, and when a self-guided business course makes more sense than coaching.
A window tint business can generate strong revenue and still not be a great business for the owner. Here are the numbers and questions that give you a clearer picture of profitability.
Most window tint shops treat their Google Business Profile like a listing. Here’s how to optimize the parts that actually help you rank, build trust, and turn more local searches into booked jobs.
A flat glass window tint business becomes scalable when it can consistently turn a lead into a consultation, sale, completed installation, and five-star review without the owner personally rescuing every step.
Most window tint business owners talk about scaling up. But the smartest move may be to grow, strengthen what already exists, or deliberately build a smaller, better-fitting company.
More jobs, employees, and revenue can make a window tint business bigger without making it scalable. Real scale means every part of the company can support the growth.
Google is building AI directly into the tools customers already use to find, compare, and choose local businesses. For window tint shops, this is not about letting AI write generic posts. It is about using AI to clean up your Google Business Profile, understand your reviews, improve your content, and make your shop easier to trust. And no, you are not getting penalized just because you used AI.
Most tint shops think of Instagram, TikTok, and YouTube as content, but treat Google like a static listing. That is a mistake. Your Google Business Profile is one of the most important content channels your shop has because customers are already comparing you there.
A window tint shop owner does not need to stare at a P&L all day, but they should know the daily number: what is booked, what came in, what payroll costs, and whether the week is on track.
Google AI Mode and AI agents are changing how customers find, compare, and contact service businesses. But the real opportunity is not just buying another AI tool. It is making your offer, website, CRM, follow-up, and sales process clear enough to be found, trusted, and chosen.
Industry events are most valuable if they change how you run the business when you get home. Here’s how I’m thinking about WFCT 2026 in San Antonio.
Every successful shop owner is being pulled in a hundred different directions. At Tinter Battles, we're asking a simple question: what deserves your focus right now?
Your marketing should not feel like roulette. The businesses that grow are usually not doing more. They are getting better at the few lead sources that consistently bring the right customers.
Learn how to scale a service business by fixing scheduling, improving CRM systems, and increasing speed to lead and quoting.
Should you sell your service business or keep scaling it? This explains why I sold mine to focus on software and what service business owners should consider before making that decision.
How I built a window tint business, scaled it to $3M, sold it, and created a CRM (Tint Wiz) from the system we used to run it.
Many service businesses in small markets believe they need to offer more services just to survive. In this clip I explain why reducing overhead and simplifying your business can often be the smarter strategy.
Starting a service business doesn’t have to be complicated. In this article, I break down three simple rules that make a new service business far more likely to succeed: keep the business simple, treat customers correctly, and focus on the shortest path to the income you actually need.
Feel uncomfortable asking for a raise even though you want more? Here’s how clear communication and understanding your options can help you move up without resentment or guessing.
Doing your job well is not enough to get promoted. Here’s how taking ownership and solving problems builds leverage and puts you in position for more pay and responsibility.
Not sure if you’re ready to hire full-time? Here’s how starting with part-time help can create space in your small business without taking on big risk.
Most small business owners wait too long to hire. Here’s why hiring before you “need” to can change your growth trajectory.
Hiring is always a risk in a small business. Here’s how to know if someone is a good hire by evaluating character, interview behavior, and reputation before it costs you money.
Here’s how I structured a three-year commitment to remove pressure, protect the relationship, and give both sides room to actually perform.
Hiring in a small industry is different. When everyone knows everyone, one bad hire can ripple. Here’s how I think about building a team without overcommitting or burning bridges.
Hiring in a small business is always a risk. Here’s how I think about hiring, what I look for beyond resumes, and why knowing when to let someone go is just as important as knowing when to hire.
Owners often stay busy doing the work because stepping back feels risky. This post breaks down why that pattern stalls growth and what it really takes to build a business that can run without you at the center of everything.
This clip is from a talk I gave in 2017, but the idea has only become more relevant since.
In service businesses, keeping information hidden feels protective, but it usually creates friction, inconsistency, and slow execution. Real advantage comes from owning your process, sharing it clearly, and executing it better than anyone else.
Secrecy isn’t the moat. Execution is.