Welcome
This is where I write about how to build and run a business. Hiring, pricing, operations, systems, sales process, and leverage. The things that actually move a business forward when they’re done right.
I co-founded Window Tint LA in 2014, grew to $3M a year, and was acquired by American Window Film in 2018.
From there, I co-founded Tint Wiz, a CRM for window tint and PPF businesses, built from the internal system we used to run Window Tint LA. We launched in 2020, became the industry leader, and was acquired by Fullsteam in 2025.
Everything I write comes from experience building and operating real businesses, along with helping other business owners improve their systems, sales process, and day-to-day operations. What worked, what didn’t, and how to think through the next move when you’re in it.
If you’re trying to grow a service business, improve your sales process, fix your operations, or make better decisions as an owner, this is for you.
I also work directly with business owners who want clear thinking on growth, operations, and execution.
Tint Wiz Was Acquired. Here’s the Full Story.
Watch the conversation below about how Tint Wiz started, why this partner made sense, and what’s next.
Scaling a Window Tint Business Does Not Just Mean Growing It
More jobs, employees, and revenue can make a window tint business bigger without making it scalable. Real scale means every part of the company can support the growth.
Google Just Put AI Inside Your Business Profile. Window Tint Shops Should Pay Attention.
Google is building AI directly into the tools customers already use to find, compare, and choose local businesses. For window tint shops, this is not about letting AI write generic posts. It is about using AI to clean up your Google Business Profile, understand your reviews, improve your content, and make your shop easier to trust. And no, you are not getting penalized just because you used AI.
Your Google Business Profile Is Content, Not Just a Listing
Most tint shops think of Instagram, TikTok, and YouTube as content, but treat Google like a static listing. That is a mistake. Your Google Business Profile is one of the most important content channels your shop has because customers are already comparing you there.
The Number a Window Tint Shop Owner Should Know Every Day
A window tint shop owner does not need to stare at a P&L all day, but they should know the daily number: what is booked, what came in, what payroll costs, and whether the week is on track.
Google AI Mode Is About to Test Your Service Business
Google AI Mode and AI agents are changing how customers find, compare, and contact service businesses. But the real opportunity is not just buying another AI tool. It is making your offer, website, CRM, follow-up, and sales process clear enough to be found, trusted, and chosen.
How to Get the Most Out of WFCT 2026 as a Window Tint Business Owner
Industry events are most valuable if they change how you run the business when you get home. Here’s how I’m thinking about WFCT 2026 in San Antonio.
What Deserves Your Focus Right Now?
Every successful shop owner is being pulled in a hundred different directions. At Tinter Battles, we're asking a simple question: what deserves your focus right now?
How to Stop Guessing and Find Your Best Lead Sources
Your marketing should not feel like roulette. The businesses that grow are usually not doing more. They are getting better at the few lead sources that consistently bring the right customers.
How to Run a Profitable Service Business in a Small Market
Many service businesses in small markets believe they need to offer more services just to survive. In this clip I explain why reducing overhead and simplifying your business can often be the smarter strategy.
Three Simple Rules for Starting a Service Business
Starting a service business doesn’t have to be complicated. In this article, I break down three simple rules that make a new service business far more likely to succeed: keep the business simple, treat customers correctly, and focus on the shortest path to the income you actually need.
Hire Before You Need To: How Hiring Ahead of Growth Scales a Small Business
Most small business owners wait too long to hire. Here’s why hiring before you “need” to can change your growth trajectory.
Keeping Secrets Is a Loser Strategy in Service Businesses
This clip is from a talk I gave in 2017, but the idea has only become more relevant since.
In service businesses, keeping information hidden feels protective, but it usually creates friction, inconsistency, and slow execution. Real advantage comes from owning your process, sharing it clearly, and executing it better than anyone else.
Secrecy isn’t the moat. Execution is.