Welcome
This is where I write about how to build and run a business. Hiring, pricing, operations, systems, sales process, and leverage. The things that actually move a business forward when they’re done right.
I co-founded Window Tint LA in 2014, grew to $3M a year, and was acquired by American Window Film in 2018.
From there, I co-founded Tint Wiz, a CRM for window tint and PPF businesses, built from the internal system we used to run Window Tint LA. We launched in 2020, became the industry leader, and was acquired by Fullsteam in 2025.
Everything I write comes from experience building and operating real businesses, along with helping other business owners improve their systems, sales process, and day-to-day operations. What worked, what didn’t, and how to think through the next move when you’re in it.
If you’re trying to grow a service business, improve your sales process, fix your operations, or make better decisions as an owner, this is for you.
I also work directly with business owners who want clear thinking on growth, operations, and execution.
Tint Wiz Was Acquired. Here’s the Full Story.
Watch the conversation below about how Tint Wiz started, why this partner made sense, and what’s next.
Why “I’ll Send It Later” Is Costing You Sales (Service Business Lesson)
Most companies were saying, “I’ll send it later.”
That’s where they lost the job.
How to Scale a Service Business by Solving Your Biggest Problems First
Learn how to scale a service business by fixing scheduling, improving CRM systems, and increasing speed to lead and quoting.
Should I Sell My Service Business? Why I Chose YES
Should you sell your service business or keep scaling it? This explains why I sold mine to focus on software and what service business owners should consider before making that decision.
How I Built a Window Tint Business, Sold It, and Turned It Into a CRM
How I built a window tint business, scaled it to $3M, sold it, and created a CRM (Tint Wiz) from the system we used to run it.
How to Run a Profitable Service Business in a Small Market
Many service businesses in small markets believe they need to offer more services just to survive. In this clip I explain why reducing overhead and simplifying your business can often be the smarter strategy.
Three Simple Rules for Starting a Service Business
Starting a service business doesn’t have to be complicated. In this article, I break down three simple rules that make a new service business far more likely to succeed: keep the business simple, treat customers correctly, and focus on the shortest path to the income you actually need.
Feel Uncomfortable Asking for a Raise? Start With Clear Communication
Feel uncomfortable asking for a raise even though you want more? Here’s how clear communication and understanding your options can help you move up without resentment or guessing.
How to Get Promoted at Work by Taking Ownership
Doing your job well is not enough to get promoted. Here’s how taking ownership and solving problems builds leverage and puts you in position for more pay and responsibility.
Don’t Know If You Should Hire Yet? Start Smaller Than You Think
Not sure if you’re ready to hire full-time? Here’s how starting with part-time help can create space in your small business without taking on big risk.
Hire Before You Need To: How Hiring Ahead of Growth Scales a Small Business
Most small business owners wait too long to hire. Here’s why hiring before you “need” to can change your growth trajectory.
How to Know If Someone Is a Good Hire (Before It Costs You Money)
Hiring is always a risk in a small business. Here’s how to know if someone is a good hire by evaluating character, interview behavior, and reputation before it costs you money.
How to Hire Someone You Don’t Fully Know (Without Ruining the Relationship)
Here’s how I structured a three-year commitment to remove pressure, protect the relationship, and give both sides room to actually perform.
How to Hire in a Small Industry Without Burning Bridges
Hiring in a small industry is different. When everyone knows everyone, one bad hire can ripple. Here’s how I think about building a team without overcommitting or burning bridges.
How I Think About Hiring (and the Risk of Getting It Wrong)
Hiring in a small business is always a risk. Here’s how I think about hiring, what I look for beyond resumes, and why knowing when to let someone go is just as important as knowing when to hire.
Why Owners Get Stuck Doing the Work Instead of Building the Business
Owners often stay busy doing the work because stepping back feels risky. This post breaks down why that pattern stalls growth and what it really takes to build a business that can run without you at the center of everything.
Keeping Secrets Is a Loser Strategy in Service Businesses
This clip is from a talk I gave in 2017, but the idea has only become more relevant since.
In service businesses, keeping information hidden feels protective, but it usually creates friction, inconsistency, and slow execution. Real advantage comes from owning your process, sharing it clearly, and executing it better than anyone else.
Secrecy isn’t the moat. Execution is.
Why the Next 10 Years Will Reward Well Built Service Businesses
Many service businesses look difficult today because they were built for a different version of the industry.
This post explores why well-built operations may be positioned to benefit as service industries mature, consolidate, and reward businesses designed with long-term intention instead of short-term survival.
Why Two Service Businesses Can Make the Same Money and One Owner Burns Out
Two service businesses can generate the same revenue, yet feel completely different to run. This post breaks down why owner role, leverage, and team structure matter more than top-line numbers, and how growth without change leads to burnout instead of freedom.
Pricing for Survival Is Why Businesses Burn Out
Many service businesses stay busy but still burn out.
This post breaks down why pricing based on “what you can get” quietly caps profitability, how survival pricing feels logical in the moment, and why sustainable pricing is the difference between staying booked and building a business that lasts.
Why Service Businesses Stall Even While They’re Growing
Many service businesses keep growing on paper, but still feel stuck.
This post looks at why growth can stall even when revenue is up, how business identity quietly shifts over time, and why progress requires intentional changes instead of repeating what used to work.